Find answers to solve common issues or guides on how to use our services and to perform certain tasks.
Frequently Asked Questions
Find answers to common questions about our company and the services we offer.
Our main way of contact and to provide support is via support tickets through our client area. We strive to respond to tickets within 15 minutes during business hours.
You can use our live chat if you prefer to directly talk to someone. You can start a conversation with us by clicking the button on the right bottom corner of our site or with the above link. Live chat may not be available at all times.
You can get help from our staff or other members at our Discord community, but please note that this is not an official support channel.
Locations & Hardware
Find more information about our network and locations for each product and their specific hardware and software configurations.